We provide a 7-day money-back guarantee for ALL digital products, but only if you haven’t accessed or downloaded the digital manual(s) yet. If you’ve accessed or downloaded the manual within 7 days and aren’t satisfied, you have a couple of options: we can offer you another digital manual of the same value, or provide store credit to your Account for the same amount. Please note that once you’ve accessed or downloaded the manual offline, we can’t refund the payment you made. Because our manuals are in digital format, they can’t be physically returned. However, we’re here to find solutions or offer replacement manuals when possible.
To prevent fraudulent access, we track details like IP Address and location when someone “accesses” or “downloads” our manuals. Dealing with fraud is a serious matter, and appropriate action will be taken against those involved.
If you’d like a refund, start by opening a support ticket here.
Important Points:
- We have the right to decline a refund if we reasonably believe you’re unfairly exploiting our refund policy, violating our Terms and Conditions, or using our service fraudulently.
- This refund policy doesn’t affect your legal rights.
Your satisfaction is important to us, and we’re here to make things right if you’re not happy with your purchase.
Questions
If you have any questions concerning our refund policy, please contact us at:
