By using this Website, You agree to be bound by these Terms.

1. Definitions and Meanings

1.1 In these Terms, the following words have the following meanings:

• Contract: Refers to these Terms and the Order.
• Service: Describes the service You purchase from Us (referred to as Workshop-RepairManual.com henceforth).
• Order: Pertains to the request for Services placed by You and accepted by Us, subject to these Terms.
• Price Promise: Denotes any announced price commitment on the Website from time to time.
• Returns Policy: Describes Our Returns Policy outlined on this Website, available here.
• You, Your: Refers to the individual, organization, or company using the Website or purchasing Services from Us according to these Terms.
• Us, We, Our: Represents the proprietors of this Website.

1.2 If you have any questions about these Terms or the Services, please reach out to us via the Contact Us page here.

1.3 For inquiries regarding an Order, please use the contact page here.

2. Service Details

2.1 We’ve taken reasonable steps to accurately describe the service we offer on Our Website. You acknowledge and agree to this. However, it’s ultimately your responsibility to make sure the Service fits your needs.

2.2 We assure you that the Service we provide meets or exceeds the described standard. If any Service doesn’t meet this guarantee, we’ll replace it within 7 days from the order date, as per the “Long Distance Selling Regulation.” This clause outlines our complete liability for not meeting the guarantee.

2.3 Our Price Promise is subject to the following:

• It applies only to new identical services available globally.
• The Price Promise doesn’t cover comparisons with services sold under any sale or special promotion, including events like Christmas or seasonal sales.
• Price comparisons don’t include services auctioned, including on internet auction sites.
• Price comparisons exclude privately sold services.
• Price comparisons don’t cover bulk service sales.

2.4 Items marked as “special offer” have an inclusive price and additional costs like postage still apply.

2.5 You’ve reviewed the information about our products here and agree with it.

3. Your Agreement with Us

3.1 To proceed with your order, full payment for the Service you’re requesting is required before we can confirm and accept it. Upon receiving your payment, we’ll send you an email to the address you provided during the order or account creation process. Please ensure that our emails (from “workshop-repairmanual.com”) are allowed by your spam filter.

3.2 You have the option to cancel your Order until we dispatch the Service. At this point, a contract is formed. For digital downloadable purchases paid with a Credit/Debit Card or PayPal, a contract is automatically established upon purchase.

3.3 After entering into a contract with us, all communication will be conducted through our support ticketing system, accessible here.

3.4 Refunds will be processed using the same payment method used when you placed the Order for the Service.

3.5 By proceeding with your Order, you agree to our refund policy outlined here.

4. Price

4.1 Unless otherwise stated in clause 4, the price you need to pay for Services is listed on Our Website.

4.2 The prices for services displayed on the Website already include taxes as per Panamanian regulations.

4.3 Prices may change without advance notice.

4.4 All products on Our Website are priced in USD. You can switch currency conversions to your own country’s currency from the header of Our Website.

4.5 If you buy any of our products and make the payment with a Credit/Debit Card, your bank may apply a conversion fee. This fee is charged by your bank to change the Price into your local currency. Workshop-RepairManual.com is not responsible for this fee. It’s an arrangement between you and your bank.

4.6 When you buy our products and pay through PayPal, you’ll be charged in your local currency if it’s available. You should verify this with PayPal. If your local currency is an option, you won’t be charged for currency conversion by PayPal. However, this may change at PayPal’s discretion without prior notice. If PayPal starts charging for conversions in the future, Workshop-RepairManual.com is not accountable for this cost. It’s an agreement between you and PayPal.

5. Right to Cancel

5.1 To cancel, please follow the guidelines outlined in Our returns policy available here.

5.2 When canceling, you’re responsible for sending the Service back to Our Contact Address at your own expense and risk. Make sure to provide your Order ID and Case ID, as specified in our returns policy here.

6. Cancellation by Us

6.1 We hold the authority to cancel the Contract under these circumstances:

• If we don’t have enough stock to fulfill the Service You’ve requested;
• If any of the Services You ordered were inaccurately listed, including errors in price and/or description, for any reason;
• If we have a valid reason to believe that You won’t adhere to these Terms & Conditions;

7. Delivery of Services to You

7.1 We will send the Services you’ve ordered to the email address you provided when creating your account or placing an order on www.workshop-repairmanual.com.

7.2 In case you provided an incorrect address during account creation (as mentioned in clause 7.1), We won’t be responsible if the mail delivery system fails to deliver it. If you still want the order and the address is incorrect, the full price of the order will be charged.

7.3 Your service will be delivered to your registered email address by www.workshop-repairmanual.com.

7.4 For any support-related queries, you agree to communicate with our support team in Panama using our support system available here.

7.5 All products listed on Our website are considered “backup copies,” assuming that you already possess the original.

7.6 Due to the nature of our business, all purchases will be charged at the time of the transaction.

8. Liability and Limits

8.1 Operators of this website are not responsible for any damage you may cause to your computer, yourself, or any other item as a result of using the services we offer on this website.  If you use this website to find information about your vehicle, you are fully responsible for any damage done to your vehicle.

8.2 Please note that on the Website, we don’t make any promises about the Services, including their quality and suitability.

9. Notices

Unless specified differently in these Terms, any notices from You to Us should be submitted through our support system here. If You engage in a Contract with Us, all notices should also be directed through this support system.

10. Unforeseen Situations

We are not responsible if we can’t provide the Services you ordered, if there’s a delay, or if there’s any damage or problem with the Services due to events or situations beyond our control. These could include things like strikes, lock-outs, terrorism, other labor issues, system failures, floods, fires, explosions, or accidents.

11. Invalid Clause

In case any portion of these Terms cannot be enforced (including any provision where We limit our liability to You), the enforceability of the other parts of these conditions will remain unaffected.

12. Privacy

You recognize and consent to abide by the conditions outlined in our Privacy Policy, accessible here.

13. Returns Procedure

By proceeding, you accept and agree to follow the guidelines outlined in our Returns Policy, accessible here.

14. Rights of Other Parties

A person who isn’t part of this Contract can’t enforce any terms of this Contract under the Contracts (Rights of Third Parties) Act 1999. However, this doesn’t impact any rights or solutions that a third party might have outside of that Act.

15. Applicable Law

This agreement will be controlled by and understood following international law. Any disputes between us will be resolved by international courts of justice with jurisdiction.

16. Complaints

If you have any worries or complaints about this Website or the service you’ve encountered, please start by reaching out to us through our support system here.

17. Complete Agreement

These Terms, along with our current Website prices, information, returns process, and privacy notice, encompass our entire agreement regarding the provision of Services to You by Us. Any statements made by our sales representatives should not be seen as altering these Terms or as an authorized description of the type or excellence of any Services available for purchase from Us.